Shipping policy
Shipping Policy
Processing Time
The processing time varies depending on the product. For original artworks, we will contact you directly regarding the specific details of shipping and delivery. See the information below for further details. Prints are shipped within 5-10 business days. Canvas reproductions are custom-prepared with a varnish layer and other possible details, which means the processing time to ship is approximately 2-3 weeks. If you have any questions regarding the shipping process, please feel free to contact us.
Original Artworks
If you purchase an original artwork, we will contact you to arrange the most appropriate shipping and delivery method.
- Within the Netherlands: I will personally deliver the artwork whenever possible.
- International Orders: Original artworks will be shipped with full insurance, which is why the shipping costs are slightly higher. Delivery dates may vary depending on the size and finishing of the canvas. If expedited shipping is required, please do not hesitate to contact us to discuss your needs.
Shipping Rates & Delivery
Shipping rates are calculated based on the size, weight, and destination of the package. The total shipping cost will be displayed at checkout before completing your purchase. We offer international shipping, and delivery times may vary depending on your location and the product you have ordered.
Please be aware that international deliveries may be subject to customs delays, which are outside our control.
Customs, Duties, and Taxes
Any customs or import duties that may apply are the responsibility of the customer. Glenn Verkerk Fine Art is not responsible for delays caused by customs or other third-party services.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.
Packaging
All original artworks and prints are carefully packaged to ensure they arrive in perfect condition. Larger works may be shipped in special crates, while prints will be sent in secure, protective tubes or flat packaging, depending on the size.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at [insert contact email]. We will work with you to resolve the issue as quickly as possible.